Games Marketplace - Odealo
0.00 25 (Click on the icon to view details)

Help center

Withdrawals

Users who had their personal data and phone number verified can request withdrawals of accumulated Credits. Withdrawals are made against a fee, based on the payment method chosen in accordance with the Schedule of Service Fees in Odealo's Terms of Services and in the table below. Withdrawals take between 1 - 4 business days, and on rare occasions like banking holidays, may be slightly delayed. 

In order to process withdrawals, Users are required to provide the necessary data corresponding to the method chosen. This can be done manually by the User in the "Payment details" tab inside their User's Accounts, or by providing the data to the site administrator by Private Message on the portal. After attaining the 3rd Authorization level (ID verification), Users may not freely change or edit those details and have to contact site administrators to do it. Any changes may require SMS code verification to the phone number registered on the account. 

Important note:

Withdrawals are processed manually and in case of requesting a withdrawal before adding the corresponding Payment details, Withdrawals requests are still created and the funds are deducted from your on-site balance. You should input the required information as soon as possible, not to extend the waiting time. You can do it yourself or by contacting the site administrator depending on your Authorization level.

 

Available Withdrawal methods on Odealo

Withdrawals can be processed to verified Skrill Wallets in USD Currency. In order for the site administrator to process a withdrawal, it's required that you provide the email address associated with your Skrill account.

  1. Required data: email address
  2. Fee: 8% + 1

If you have a Skrill account in a different currency, Skrill may charge the Currency Conversion Fee

Odealo offers withdrawals to Webmoney Wallets. In order to receive a payment, you have to provide your WMZ Wallet number in Z123..... format and your date of birth in YYYY-MM-DD format. 

  1. Required data: WMZ Wallet number and date of birth
  2. Fee: 8% + 1

We cannot process withdrawals to Purses other than WMZ.

Payouts are also possible to Payoneer Accounts and Pre-paid cards. In order to receive payments via Payoneer, you will need to join our company as a Payee by using a registration link (no, you don't need to create a new Payoneer account, you simply need to use the one you have to join our company). Withdrawals to Payoneer have the lowest base fee, however, they may be subject to an additional fee charged by Payoneer. You can find more details by checking the funding sources on your Payoneer Account after you had Odealo added as one of them.

  1. Required data: Payoneer Customer ID number
  2. Fee: 6% + 0

Withdrawals via international transfers are also possible. However, they are not listed as a method on the User's account, and if for some reason you can't use any of the methods listed above and need your money to be sent by wire transfer please contact the site administrator.

  1. Required data: Bank Account number in IBAN Form, recipient's bank SWIFT code, recipient's name
  2. Fee: 4% + 15

Wire transfers are sent in SHA (Shared) mode which means the recipient also has to pay his bank's commissions


All the withdrawal methods listed above are available to all Users regardless of their Account level, Authorization level, country of residence or any other factor. 

 

Withdrawal limits

Withdrawals are unavailable for Users with the 1st Authorization level. You can still contact us about refunds for undelivered orders
Withdrawals up to 500 can be requested. For higher volume sellers,  further verification may be required
Withdrawals up to 10,000 can be requested per day