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Transaction settlement

Transaction System

Understand how Odealo’s escrow-based transaction system works.

The transaction system on Odealo operates similarly to escrow. Credits required for a purchase are reserved on the Buyer’s account until the transaction is completed.

A transaction is completed when:

  • The Buyer confirms delivery, or
  • Three (3) days pass after the Seller confirms shipment, and no dispute is opened.

During this period, Buyers may report issues or open a dispute if necessary.

Once the transaction status changes to Completed, the Credits are instantly transferred to the Seller.

Transaction Fees

The per-transaction fee is charged only upon successful completion of the transaction.

No fees are charged for canceled transactions.

For detailed and up-to-date information, please refer to the Terms of Service – Schedule of Service Fees.

Important Note

Once a Buyer confirms delivery, the transaction is considered final and the transfer of Credits cannot be reversed.

Users are responsible for verifying delivery details and transaction accuracy before confirming completion.

In cases of disputes or suspected violations of the Terms of Service, users may contact support for review.