By making deposits users obtain Odealo credits. Deposits can be made only in USD through one of the methods available:
The above methods are available via one of the supported operators in the Deposit tab within your user's account. Odealo credits have a fixed 1:1 exchange rate with US dollars (1 Odealo credit = 1 USD). And it is Odealo that covers initial payment fees - you receive the exact corresponding amount of credits as in your deposit. We charge our fees only after successful transactions and during the withdrawal process (for more information please refer to Terms of Service's attachment: Schedule of Service Fees).
Value of user's deposits is limited by the user's authorization level in order to ensure the safety of each user transaction. Also, the first deposits made by the user need approval from Odealo administrator - no payments from not self-owned payment methods will be accepted.
I am trying to make a deposit but it says I have exceeded my limit, what should I do?
There are daily and monthly payments(deposits) limits for every user, which are increased by attaining higher authorization levels. It is advised to increase your authorization level in order to freely make bigger transactions, but it is also possible to simply wait until next day or month, depending which of the limits listed have you exceeded.
I have made my first deposit but I am yet to receive the credits, when will they appear in my wallet?
Because of legal regulations, we are only able to accept payments from user's personal accounts(bank accounts, Skrill wallets, credit/debit cards, etc.) In order to make sure of it, we have to approve all initial payments(transactions) made by users. This is a brief process and shouldn't take longer then 30 minutes.
I have made a deposit but I don't want to use the website, can I get a refund?
You can get your money back through the Withdrawal form in your account page if you have already attained the third authorization level. Also, a refund might be available if you have not made any transactions after making the deposit -- in such case please contact Odealo administrator.
Do I have to pay the payment operator fee when depositing?
Yes, all payment methods include a processing fee except for Webmoney (WMZ) payments.